Transformation with your people, not against them.

HQ may sign the programme, but it succeeds on the service floor. That is why people, privacy and your works council are part of every AMPS programme from the very first conversation, set out in writing before anything starts.

Our commitments

Six promises to your service floor.

01 Capacity is added, not replaced The AMPS team takes on extra, agreed work. It is there to relieve your team, not to replace anyone.

02 The work, not the person Capture focuses on hands, tools, parts and steps. Faces, plates and documents are removed before anything is processed.

03 No individual monitoring Captured data is never used to assess, rank or discipline individual members of staff.

04 Agreed in writing first What is captured, where, why and for how long is set out in the agreement before the first day.

05 Your works council involved A works council pack with briefing, notices and capture policy is part of every programme.

06 New skills for everyone Digital tools, smart glasses and new procedures are skills your own team can grow into as well.

The work, not the person

What we capture, and what we never do.

Capture is about how a job is done: the steps, the tools, the checks and the time. It is never about who did it, and it is never used to judge individual people.

We capture ✓Hands and how tools are used✓Tools and parts✓Repair steps and their order✓Time per step✓Key checks and decisions✓Components being worked on

Never captured or used ✕Customer and staff faces✕Number plates and vehicle IDs✕Documents and paperwork✕Names, addresses, phone numbers✕Screens: DMS, phones✕Reception, offices and staff rooms

Anonymised before any use

Five steps between the bay and any processing.

1CaptureIn agreed zones only, while the work is done.
2Encrypted uploadAt the end of the shift, encrypted in transit.
3AnonymiseFaces, plates, documents and screens removed.
4Second checkA second person checks nothing identifiable remains.
5Only then: processingSteps, labels, timings and insight.

Works council pack

Ready before your works council asks.

Every programme comes with a pack your HR team and works council can review before the first day. Involve them early; we join the conversation if you like.

Nothing is captured before the agreement is signed and your staff have been briefed.

Programme briefing What the programme is, what changes and what does not.

Capture policy What is recorded, where, why and for how long.

Notices and signage Clear notices in the agreed bays.

Staff Q&A Answers to the questions people ask first.

Data processing agreement Roles, retention and storage, in writing.

Contact for questions One named AMPS contact for staff and works council.

GDPR, in writing

Built on GDPR principles, agreed before the start.

Each point below is confirmed by our data protection and legal team and set out in your agreement, together with a data processing agreement.

Read our privacy policy →

Legal basisThe lawful basis for each type of capture.

RolesWho is controller and who is processor.

PurposeWhat the data may be used for, and what not.

RetentionHow long raw and anonymised data are kept.

StorageWhere data is stored and who can access it.

Sub-processorsWhich service providers are involved.

Partner sharingOnly anonymised data, and only with your opt-in.

Rights handlingHow requests from individuals are handled.

Want the works council pack first? Ask us for it.

Request a programme proposal → Email sales@automps.eu